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Support Center

Assistance at Every Stage

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Credibly Yours is designed to make copyright enforcement accessible, efficient, and reliable. Our Support Center exists to provide clear answers and guidance throughout your interaction with the platform — from the moment you upload your work to the final resolution of a claim.

‍Topics We Cover

Getting Started

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– How to upload your work or submit a public link
– Supported file types and formats
– What happens after initial submission

‍Infringement Detection
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– How the system identifies unauthorized use
– How to report a known infringement manually
– What to do if a copy has been modified or partially reused

‍Legal Process and Case Progress
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– What documents are required to initiate enforcement
– Expected timelines for different jurisdictions
– Whether litigation or court appearances may be necessary

‍Account and Dashboard

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– How to update your personal information
– Managing your uploaded content
– Deactivating or closing your account

‍Contact Support

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For general inquiries or technical assistance, please contact:
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Email: support@crediblyyours.ca
Response time: Within 1 business day

If your case is active, you may also contact your assigned case coordinator directly via your dashboard.

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